sangoma

Sangoma is the premium provider of voice and data connectivity components for software-based communication applications. Sangoma's data cards, voice cards, gateways and connectivity software are used in leading PBX, IVR, contact center and data-communication applications worldwide. The product line represents a comprehensive toolset for deploying cost-effective, powerful, and flexible software communication applications.

SANGOMA SOLUTIONS

Sangoma and Voice - Sangoma's intelligent Media Gateway hardware is designed to handle the most intensive applications such as voice, data and video. With unparalleled price and performance in combining router and PBX functions, the AFT series supports Analog (FXO/FXS), T1/E1, ISDN PRI and Robbed Bit Signaling.

 Voice
Sangoma's unmatched voice optimized hardware and software is fueling the Open Source PBX market. Sangoma's quality, reliability and support is well known in the open source community. As a true leader, Sangoma is raising the bar in TDM voice communications with on-board, telco grade, hardware echo canceler dsp's on all Sangoma TDM voice cards. With the highest density T1/E1 and Analog TDM Voice cards on the market. And best most optimized, scalable, cross-platform device drivers available. 

 

 

 

Voice cards and VoIP gateways from Sangoma are the ideal connectivity enablers for software-based PBX systems. PBX developers and resellers can create all-in-one PBX systems using cost-effective, off-the-shelf hardware. Equip your IP-PBX with ubiquitous connectivity to legacy networks using Sangoma's half-length PCI and PCI-Express cards.

Unique Benefits of Sangoma Voice Cards

  • Specifically built for host-based processing of voice, leading to best performance for soft-PBXs
  • Highest voice quality in its class
  • Scalability from 2 ports analog or BRI all the way to 8 E1s per card
  • Most complete support for different computer bus types, telephony protocols and application interfaces
  • Hybrid voice cards enable mixed protocols on single board (e.g. 2 BRI lines with 2 FXO/FXS analog)
  • Synchronization of fax and voice
  • Compact form factor with 2U height fits in all major server or computer types
  • Worldwide distribution, support and certifications
  • Lifetime warranty on all hardware


 


Sangoma Support.

In the Sangoma Wiki page http://wiki.sangoma.com you can find installation procedures for all sangoma cards and products. They applied for almost all platforms where their products can be installed.

How to get support for Sangoma.

Your first point of contact to have support for your Sangoma products is Xmartek. You can email us to xsupport@xmartek.com  Also you can get support directly from Sangoma if you send them an email to techdesk@sangoma.com

Download Drivers

FAQs Resources

Register NetBorder Software

Contact Support

Use this online form to submit a request via email. Unless it is an emergency, this is usually the most efficient way to get support.

If it is an emergency, this is usually the fastest way to get your problem resolved and your system up and running. Call us at: 1 905 474 1990 x 3

Tutorials

Over the years, Sangoma has created a number of tutorials on various WAN and communications topics.
If you have any comments or suggestions, please let us know at info@sangoma.com

Case Studies

Whitepapers

Application Partners

Sangoma RMAs

Once the technical support team from Sangoma has confirmed that your hardware needs to be replace and if it is under warranty you need to send an email to rma@sangoma.com  with all details, like product reference, problem description, serial number, date of purchase.

If the product was sold by Xmartek send a copy of your RMA's email to xsupport@xmartek.com

Register Hardware Product

Training Programs

Need to learn more about some aspect of the industry that relates to your Sangoma hardware? Click on the link below for a list of current and past events and trainings offered by Sangoma.

Training

View Archive

 

First Step: Become an XmarteK Partner

Once you register at XmarteK online as well as submit a successful reseller application, you will have access to secure resources only available to Sangoma registered users. You will not only be able to enjoy our benefits, but will also have access to marketing tools, training information, downloads, as well as our price list!

1.       Create an account at XmarteK online

2.       Complete our reseller application and join the Sangoma partner program through XmarteK!


Once you successfully become part of our program, your company will benefit from:

1.     Access to the products we represent along with discounted prices

2.     Catalogs, Manuals, and Promotions

3.     Multilingual commercial and technical support, provided by highly qualified professionals.

4.     Logistical support in facilitating and integrating relationships with Latin America

5.     Distribution of leads that we receive from our vendors, website and marketing activity

6.     Direct technical support and commercial support from our vendors

7.     Membership to the XmarteK Network of System Integrators and Resellers where you can extend your presence through other members in more than 50 countries

If you would like to fill out our reseller application form, please click here!


Now Become a Sangoma Partner

For application developers, resellers and distributors worldwide, now is the perfect time to partner with Sangoma Technologies and reap the full benefits of a true business collaboration.

The first step to join Sangoma's global partnership is to take a look at Sangoma's full program details looking at the PDF linked below:

http://www.sangoma.com/assets/docs/misc/partner_program_guide.pdf

Now, click on the link below to become a Sangoma partner through XmarteK.

Join the Sangoma Global Partner Program today and be Empowered!

Customers will look for the 'Empowered by Sangoma' brand, as a mark of trust on your website and even on your products, to know you are an authorized partner, and you are up to date on the latest that Sangoma has to offer. If you have built an application on top of Sangoma connectivity products, you could benefit from our co-marketing efforts. If you are w reseller who work through a distributor, that's just fine too. We encourage all of our channel partners to be a part of the partner program, so you stay up to date and our end users get the best service possible.

Empowered by Sangoma partners who meet certain criteria are eligible to receive a number of benefits including:

  • A private partner area on the Sangoma website.
  • Access to online ordering, an online product catalog and full up to the minute Sangoma price lists.
  • Partners Only News, so you know what's happening before the competition.
  • Access to the Empowered by Sangoma brand program.
  • Co-op marketing dollars.
  • Cross promotion on the Sangoma website.
  • Ability to participate in a number of online and live events promoting your solution
  • And much more...
By registering with XmarteK you will be able to buy online, receive discounted prices and more information on our specials.
SKU Description Sell Price
A200BP2

2 Connector Backplane (upto 8 Ports)

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NBE004AUPG

4 ports Major Upgrade

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A200BP3

3 Connector Backplane (upto 12 Ports)

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A200BP4

4 Connector Backplane (upto 16 Ports)

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A200BP5

5 Connector Backplane (upto 20 Ports)

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A200BP6

6 Connector Backplane (upto 24 Ports)

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NBE008AUPG

8 ports Major Upgrade

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NETBCPASTDSUP

NetBorder Call Analyzer: Standard Software Maintenance Contract.
Priced Per Channel. Annual, renewable standard support services. 5x9 email and phone support. Includes patches, updates and upgrades.

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LC0102

Each channel above 8

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NBE004A

4 Ports, Software Only - A20002D Hardware Required

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NETBCPAUPG

NetBorder Call Analyzer: Confidence-Based Call Progress Analysis Engine (Software Upgrade).
Per channel software upgrade for Call Progress Analysis.

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NBE012AUPG

12 ports Major Upgrade

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NBE008A

8 Ports, Software Only - A20004D Hardware Required

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A200RA

Additional Remora

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A200S

FXS-2

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A200O

FXO-2

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NBE030AUPG

30 ports Major Upgrade

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NBE012A

12 Ports, Software Only - A20006D Hardware Required

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U100

The USBfxo fully supports Asterisk on Linux systems and includes Zaptel/DAHDI drivers.
USB

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NBE060AUPG

60 ports Major Upgrade

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A200BRM

Base + Remora up to 4 ports.

PCI

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A200BRME

Base + Remora up to 4 ports.

PCI Express

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NETBCPA

NetBorder Call Analyzer: Confidence-Based Call Progress Analysis Engine. Per channel software license.
Includes SIP B2BUA and Recording software for accuracy analysis

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NBE030A

30 Ports, Software Only - A101D Hardware Required

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A400RA

Additional Remora

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NBE120AUPG

120 ports Major Upgrade

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A400BRM

Base + Remora up to 12 ports.

PCI

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A400BRME

Base + Remora up to 12 ports.

PCI Express

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B600

Non-Modular Analog Voice Card with 4 Ports FXO + 1 Port FXS.

PCI

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B600E

Non-Modular Analog Voice Card with 4 Ports FXO + 1 Port FXS.

PCI Express

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NBE060A

60 Ports, Software Only - A102D Hardware Required

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VS0083

1x 1 DSP card required from 31 to 60 channels

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A200BRMD

Base + Remora + HW echo canceller.

PCI

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A200BRMDE

Base + Remora + HW echo canceller.

PCI Express

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A101E

AFT card supporting single T1/E1 or fractional T1/E1 data streams.

PCI Express

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NBE240AUPG

240 ports Major Upgrade

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B600D

Non-Modular Analog Voice Card with 4 Port FXO + 1 Port FXS and Hardware Echo Canceller.

PCI

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B600DE

Non-Modular Analog Voice Card with 4 Port FXO + 1 Port FXS and Hardware Echo Canceller.

PCI Express

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A400BRMD

Base + Remora + HW echo canceller.

PCI

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A400BRMDE

Base + Remora + HW echo canceller.

PCI Express

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NBE120A

120 Ports, Software Only - A104D Hardware Required

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NBE004FA20002D

4 Ports NetBorder Express Gateway Software plus Sangoma A20002D Card.
PCI

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NBE004FA20002DE

4 Ports NetBorder Express Gateway Software plus Sangoma A20002DE Card.
PCI Express

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A101D

AFT card supporting single T1/E1 or fractional T1/E1 data streams with 1024 tap (128ms) hardware based echo canceller across 30 channels.

PCI

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A102

AFT card supporting dual T1/E1 or fractional T1/E1 data streams.
PCI

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A101DE

AFT card supporting single T1/E1 or fractional T1/E1 data streams with 1024 tap (128ms) hardware based echo canceller across 30 channels.

PCI Express

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A102E

AFT card supporting dual T1/E1 or fractional T1/E1 data streams.
PCI Express

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VS0082

1x 3 DSP cards from 91-120 channels

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B601DE

B601DE Hybrid Digital/Analog Voice Card: 1 Port T1/E1/J1 + 4 Ports FXO + 1 Port FXS with hardware echo canceller.

PCI Express

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B601D

B601D Hybrid Digital/Analog Voice Card: 1 Port T1/E1/J1 + 4 Ports FXO + 1 Port FXS with hardware echo canceller.

PCI

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