The VICIDIAL call center system includes a predictive dialer(with it's own real-time agent web-client application) that can be added to Asterisk and is highly configurable with detailed logging. VICIDIAL can dial predictively and can also can function as an ACD for inbound calls, as well as blending inbound and outbound calling, or for Closer/Verifier calls coming from VICIDIAL fronters and even allows for remote agents that may only have a phone.