3cx

Em um mercado crescente de componentes para telefonia VoIP, a 3CX vem se firmando como uma das líderes no segmento, com o desenvolvimento de softwares IP PBX para Windows. As vendas de equipamentos de Telefonia IP vêm aumentando em mais de 50% ao ano e espera-se que atinjam US$19.5 bilhões ao ano até 2011.

Fundada em 2005, a empresa é sediada na Europa e possui escritórios nos EUA, Reino Unido, Chipre e Hong Kong. A 3CX é uma empresa privada com uma equipe de gerenciamento com anos de experiência em desenvolvimento e venda de infra-estrutura de rede e software de telecomunicações. A 3CX é uma Parceira Certificada da Microsoft Gold.

O Sistema de Telefonia 3CX para Windows tem o objetivo de substituir por completo um PBX tradicional, ser facilmente gerenciado pelos administradores de sistema e integrar-se bem com a infraestrutura de rede do Windows.

O Sistema da 3CX recebeu a Certificação Windows Server 2003 e vem recebendo vários prêmios, incluindo o TMC Labs 2007 Innovation Award, o Windowsnetworking.com Gold Award e o IT EXPO Best of Show award 2007, todos em reconhecimento do compromisso da empresa com qualidade e inovação.

A 3CX mantém uma presença global com escritórios em quatro países e informação localizada disponível em alemão, espanhol, francês, português, italiano e vários outros idiomas

Não há necessidade de fiação telefônica - os telefones utilizam a rede de computadores
Mais fácil de instalar e gerenciar através da interface de configuração com base na rede
Um IP PBX com base em software custa muito menos que um PBX / PABX com base em hardware
Funcionários podem mudar de escritório sem precisar mudar fiações ou a configuração IP PBX
Escolha um dos vários telefones hardware com base SIP em vez de ficar restrito a um único vendedor
Receba e faça ligações pelo padrão PSTN através dos Gateways VoIP
Economize no custo das chamadas usando qualquer serviço VoIP SIP ou WAN

Case Studies

3CX Phone System for Windows has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of case studies and testimonials that illustrate the experience and insights of some of our clients highlighting how 3CX IP PBX has successfully helped them meet their telephony needs.

3CX VoIP technology powers Lotus Racing "Configurability of 3CX is outstanding - we can easily make changes to the PBX ourselves, something that was unthinkable on a traditional PBX." - Bill Peters, Lotus Racing Head of IT	Dutch advertising agency chucks Linux-based IP PBX for easier to manage 3CX VOIP Phone System "We don't understand VOIP, but we understand 3CX" - NO TOMATO creative team.
RE/MAX Brokerage saves $80,000 with 3CX Phone System Mr Adam is already very happy with the results. "I'd give 3CX 10 out of 10. It is the perfect solution for any business."	Silicon Valley Microsoft Gold Partner looks at various PBX options and opts for 3CX VOIP Phone System "The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain" - Mike Faster, President, Coyote Creek Consulting.
Euphonix implements 3CX Phone System for cost savings and improved productivity " 3cx has done to our PBX what Vmware did for our servers. Virtual, more manageable and since there is a lot less hardware involved a lot more reliable." -Andor Iszak, Director of Information Technology, Euphonix	Biotechnology Company gives up traditional PBX for 3CX Phone System "3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX." - Ryan Crompton, Systems Administrator, ZYTO Corp.
Allcare Insurance move to the future with a 3CX Phone System "The overall management of the system painless" - Mr. Mark Camilleri, Operations Manager	Faith Builders sees important scalability and cost-saving benefits from adopting 3CX IP PBX "3CX Phone System met our organization's specific need with a timely solution. We are delighted to see their commitment to on-going development and feature additions. We have found this system an excellent fit for our organization's telecommunications needs." - Ryan Zook, Network Manager, Faith Builders.
University's Phone Bills Reduced by 81% with 3CX Phone System for Windows "3CX is very easy to setup and manage. The MS Exchange 2007 Unified Messaging integration works very well. I am very happy with the product!" - Craig Hyatt, Information Technology Director for Campus Services, University of North Carolina at Chapel Hill.	3CX is the best solution when compared to other IP PBX, decides Italian Company "I think that 3CX is one of the highest quality products in the VOIP market at the moment." - Federico Moschini, Purchase Manager, TECNID SPA.
3CX Helps UK Company Achieve Business Goals to Expand with Mobility "3CX allows medium-sized businesses to work on a corporate scale. Fantastic!" - David Buckley, Network Manager, Rapidtech UK.

3CX develops the leading Windows based IP PBX and is a 100% channel company:

3CX Phone System is a professional software , easily manageable VoIP PBX for Windows. No need to learn or support Linux.
Enhance productivity with unified messaging and presence.
Boost mobility and allow staff to tele-work.
Manage the phone system via 3CX' web-based console.
An easy way to use your phone from Windows with 3CX Assistant!
3CX Phone System has won numerous awards and is installed in more then 5000 sites worldwide.
Free NFR license for as long as you are an active 3CX partner.
Free Training events
Low price makes for easy sale with budget left over for selling installation & support services.
Joining the partner program is free and there is no upfront commitment.
3CX only sell to resellers or distributors - ensuring that we will not compete with you.

IP PBX

Windows

Media Gateways

Skype

How to get support for 3CX.

Your first point of contact to have support for your 3CX platform is Xmartek. You can email us to xsupport@xmartek.com Also you can get support directly from 3CX in http://www.3cx.com/blog/help

How to know more about 3CX.

3CX has some tools available for costumer to know more about the product, one of those is the training site http://www.3cx.com/blog/training/ where you can find installation procedures and set ups.

3CX Phone System Support

3CX has extensive technical support resources including manuals, wiki, forums, configuration guides and paid support. Please note that 3CX does not provide free support. Review our support procedures and pricing here.

Support resources

3CX Technical Support via our Support Portal - Available for 3CX Partners or with a 3CX Support package
3CX Help / Wiki - Technical documentation, configuration guides, FAQs and more.
Forums -User to user support (No 3CX tech support) is available on the 3CX forums.
Supported VOIP providers - 3CX strongly recommends using a supported VOIP provider.
IP Phone Configuration guides - Use supported phones and follow these step by step guides
VoIP Gateway Configuration guides - use supported gateways and follow these step by step guides
3CX Phone System manual - in PDF format
3CX Extension manual - for 3CX Phone System users in PDF format

SIP Phones configuration

Below is the list of SIP phone supported /Tested. In the links you will be able to find set up guide lines to bring the phone to work with 3CX PBX.

SIP Phone Configuration Guides (Preferred)

SIP Phone Configuration Guides (Supported)

SIP Phone Configuration Guides (Tested)

Gateways Configuration.

Below is the list of gateways supported / Tested. In the links you will be able to find set up guide lines to bring the gateway to work with 3CX PBX.

VOIP Gateway Configuration Guides

3CX Training

3CX Phone System Training Course. This training consists of a series of video tutorials, which will take you through setup, configuration and maintenance of 3CX Phone System. The video tutorials have been divided into the sections below. After completing the tutorials, you can take the 3CX certification test.

Installation

Extensions

Phones

Trunks

Ring Groups, Digital Receptionists, Queues

Other Features

General Concepts and Troubleshooting

3CX Visual Application Designer (VAD) Training

3CX Assistant

Configuring the 3CX Assistant

First Step: Become an XmarteK Partner

Once you register at XmarteK online as well as submit a successful reseller application, you will have access to secure resources only available to 3CX registered users. You will not only be able to enjoy our benefits, but will also have access to marketing tools, training information, downloads, as well as our price list!

1. Create an account at XmarteK online

2. Complete our reseller application and join the 3CX partner program through XmarteK!

Once you successfully become part of our program, your company will benefit from:

1. Access to the products we represent along with discounted prices

2. Catalogs, Manuals, and Promotions

3. Multilingual commercial and technical support, provided by highly qualified professionals.

4. Logistical support in facilitating and integrating relationships with Latin America

5. Distribution of leads that we receive from our vendors, website and marketing activity

6. Direct technical support and commercial support from our vendors

7. Membership to the XmarteK Network of System Integrators and Resellers where you can extend your presence through other members in more than 50 countries

If you would like to fill out our reseller application form, please click here!

The 3CX partner program

The program has been designed to promote and reward loyal & dedicated partners and offers: Partner, Premium Partner, Distributor, and OEM partnership levels.

Benefits

Performance-based margin
Access to free in-house versions
Access to priority email support & live chat
Telephone support
Web-based sales training
Web-based support training
Certification program
Listing on the 3CX partner page (Requires first sale and 3CX partner logo to be displayed on your website and linked back to www.3cx.com)
Access to leads generated by our high traffic website
Ready-made content for a dedicated 3CX webpage in your site through participation in 3CX' Website Content Program

Requirements

Mention 3CX Phone System on your website and identify yourself as a 3CX reseller
Be able to offer pre-sales advice to customers
Target to sell at least one copy of 3CX Phone System per 6 months
Have installed & configured 3CX Phone System and familiarized yourself with the software
Technical staff should have reviewed technical documentation on http://wiki.3cx.com, FAQ's and followed online technical trainings.

Who qualifies?

IT resellers that resell computer hardware, software or services.
Joining is free and you get a free Not for Resale license for internal use.
Sell a minimum of 1 license per 6 months to remain on the partner program
Or view our Youtube presentation below for more information on the partner program.