inConcert

inConcert Contact Center Solutions

At inConcert we have the only multimedia Contact Center in the market, with the most advanced technology, applied to the management of interactions with its clients. Simple. Flexible

inConcert Contact Xpress offers entry-level Call and Contact Center solutions with a high level of sophistication for companies that want to improve productivity and customer service.
inConcert Smart Dialing System is a powerful dialing engine that can manage multiple campaigns simultaneously and operate in various modes: predictive, progressive or preview. It incorporates sophisticated prediction algorithms that allow you to set flexible and configurable dialing strategies on the basis of schedules and call results.